Quality Management System

DSY Engineering, through the offices of Managing Director Shawn Graham, is committed to maintaining an effective management system for the activities of the organisation carried out at their facility. This will be achieved by regular inspections, audits and reviews of the work processes and procedures, with corrective and preventative actions being implemented where necessary.

Work and administration processes will be carried out against established procedures to ensure consistent achievement of quality for both products and service.

Resources (staff, materials, software, machine time and production / test equipment) will be provided along with clear instructions, to ensure that customer orders are met on time and that they consistently meet the required product quality criteria / specifications.

Where applicable, with the aim of increasing customer satisfaction, changes will be determined and made to the work processes to improve the product quality and delivery times.